Comfy Huzz

Cancellation Policy

1. Order Cancellation Requests
You may request to cancel your order within 1 hour of placing it. To ensure timely processing, please contact our customer service team immediately at [Customer Service Email/Phone Number] with your order number and cancellation request.
2. Cancellation Process
Once we receive your cancellation request, we will review it and attempt to cancel your order. If your order has not yet been processed or shipped, we will cancel it and issue a full refund to your original payment method.
3. Non-Cancellable Orders
If your order has already been processed or shipped, it cannot be canceled. In such cases, you will need to wait until you receive your order and then follow our Returns and Replacements Policy to return the items for a refund or exchange.
4. Refunds
If your cancellation request is approved and your order is successfully canceled, the refund will be processed to your original payment method within 3-5 business days. Please note that depending on your payment provider, it may take additional time for the refund to appear in your account.
5. Order Modifications
If you wish to modify your order (e.g., change the shipping address or item details), please contact us as soon as possible. We will make every effort to accommodate your request if the order has not yet been processed.
6. Order Cancellation Due to Stock Issues
In the rare event that we need to cancel your order due to stock availability or other issues, we will notify you immediately and process a full refund to your original payment method.
7. Contact Us
For any questions or concerns regarding our cancellation policy, please contact our customer service team at [Customer Service Email/Phone Number]. We are here to assist you with any order cancellation inquiries.
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